Payment Option Inquiry : Adding reoccurring payments

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    Gage Coggins 
    Asked on March 23, 2021 at 02:27 PM

    I have 2 options on my sign up sheet which entails paying in full and another option that allows you to pay Bi-Weekly. With the Bi-Weekly option I need the account to pull the desired amount on a specific date bi-weekly, however I cannot find this option. It is only allowing for full payments in each option.

    if I need to upgrade my account that is fine I would just like to know if this is an option or not.

    thank you!

  • Profile Image
    Jong_P
    Answered on March 23, 2021 at 10:19 PM

    Hi,

    Thank you for your inquiry at Jotform support.

    Unfortunately, setting a specific date to charge users is not currently possible through JotForm. It is possible to various other parameters as described in the following guide - https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option

    However, the options to add such feature has been requested before by my colleague by user requests. So I ask for your understanding in this situation.

    You can also check back with us later and inquire when such payment option can be made available.

    I hope this answer was helpful.

    Please let us know if you have other inquiries.