HIPAA PDF Issues

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    DirectDispatch
    Asked on March 23, 2021 at 05:22 PM
    Its not resolved. Its been happening to us everyday for at least a month now. We've posted numerous times trying to get help and we keep getting the same "its fixed, try it now" answer. If they would post a tech support number maybe we could call and get some actual results.
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    AndrewDurant
    Answered on March 23, 2021 at 05:30 PM

    Hello @DirectDispatch,

    I just checked in on the ticket where you originally raised this concern- https://www.jotform.com/answers/2915506 and found that a colleague of mine has already reached out to our developers today in an attempt to get an update back over to you. I will do the same in hopes that we are able to get this issue resolved for you as soon as possible.

    Any updates, including confirmation of resolution, will be posted to your original thread as soon as they are available.

    Thank you!