URGENT REQUEST - Change Email Address

  • Profile Image
    Asked on March 25, 2021 at 06:31 AM

    We are participating in a Virtual Career Fair today and they are using JotForm. We have never used this application before and when we set it up we set up our main "generic" email address. This seems to be the address applicants will apply to, however, we would like to change that email address to hr@frost-roofing.com. How do we go about this? I have tried going to edit forms and changing the recipient email address, however, it repeatedly takes me to "upgrade" our account. Can you help? Please & Thank you!

  • Profile Image
    Answered on March 25, 2021 at 10:01 AM

    Hi, thank you for contacting support.

    Are you perhaps want to change the email address used for the email notifications? If so, you can go to the email settings, delete the existing recipient, and add the new email address.


    Related guide: how-to-change-the-email-address-used-for-notification-email

    Please give it a try and let us know how it goes.

    Thank you.