Tables page is blank

  • Gustin_Quon
    Asked on March 31, 2021 at 3:30 PM

    URGENT Suddenly when making submissions to my forms, on the submissions page it's showing everything as blank

    Jotform Thread 3007126 Screenshot
    Page URL: https://form.jotform.com/210896064863262
  • Vanessa_T
    Replied on March 31, 2021 at 10:55 PM

    Our apologies for the inconvenience. We did have an issue earlier related to this but has already been resolved.

    I also checked your form's Tables page and could no longer see blank/empty rows. However, I could not see any March 31 data. Have you deleted them?

    1617245725 6065361da44d2 03604 Screenshot 10

    Can you please confirm if you still require assistance on this?

    If the issue persists, please share the submission IDs.

    Where-to-Find-the-Submission-ID

    In any case, I have also cleared your form cache in hopes that it helps.

    How-to-Clear-Your-Form-Cache