Google reCAPTCHA widget can't be used with HIPPA compliant forms

I believe my client [KBMO Diagnostics (username: kbmo)] should have HIPAA compliant forms. I've been prompted to review the forms and the message coming up, at least on the first form, is that "Google reCAPTCHA widget can't be used with HIPPA compliant forms". If I remove the Google reCAPTCHA widget, what will replace it?

There is a button to "Remove Widgets & Integrations" but no explanation. That's pretty scary to do, as I have no idea if the form will work after clicking it?

Tom Rogers
Tom Rogers Web Design

Webmaster for KBMO Diagnostics 

Hi,

Your account is not currently HIPAA compliant.

Not all widgets and integrations are HIPAA compliant, these fields will have to be removed to upgrade to a HIPAA compliant account, the u[grade wizards checks for these fields during the upgrade process.

The Google reCAPTCHA widget is one of those fields, and it will be removed without being replaced in your form.

Relevant guide: https://www.jotform.com/help/500-how-to-upgrade-to-hipaa-compliance#_

Please let us know if you have any further questions.

A lot of care went into creating some of the forms which are used to order COVID test kits, and Food Inflammation Test kits. What if I get through this process and the forms don’t work?
Using a Wizard sounds great, but there is no real guidance about what it’s actually doing.
Just to be clear, there will be no reCaptcha feature, or anything equivalent once the forms are HIPAA compliant?
Tom Rogers
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Webmaster for KBMO Diagnostics
webmaster@kbmodiagnostics.com
24/7 Voice Mail 857-366-6955
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I have just tested this on our HIPAA account and was able to add a Captcha field.

Since the upgrade wizard has prompted that it will be removed, then it might be that the connection or some settings in the backend needs to be reset. In that case, just let the wizard finish and re-add the captcha once the account is already HIPAA compliant.

If your main goal is to have a HIPAA-compliant account but is hesitant in using the upgrade wizard, please note that there is no other way. If you do not use it then your account will remain non-HIPAA-compliant.

Note that we are obliged to force users to enable HIPAA compliance on their account if they are a HIPAA-covered entity. Should a HIPAA-covered entity refuse to take necessary steps to obey HIPAA law, then we will have to disable the account.

On the other hand, there are a lot of things that the wizard does and it breaks down the major category of each step during the upgrade process.

Please note that the upgrade wizard has already been tested for quite some time and for thousands of our HIPAA-compliant user accounts. It is never the intention of any of our features to break any forms that the user creates. If in the unfortunate event that something out of our control happens, then you can simply contact us anytime.

I have completed the process of converting the forms. But I have not noticed the HIPAA badge which was supposed to be added automatically on completing the process. Please advise.

Tom Rogers

Hi,

I have checked your account and HIPAA compliance is not enabled on the account.

Please enable HIPAA compliance from your data page and complete any steps still required by the upgrade wizard.

Please let us know if you face any issues.

We are all set with the setup, but now my client is complaining that the emails coming in with order info just show padlocks ("Hidden to protect your privacy").

I see that the details are available online, but is there a way to set up their email so the order info is displayed?
Tom

Hi,

Removing privacy can be done by removing the protected option on the top right of each field.

Keep in mind Sensitive information needs to stay hidden.

Guide: https://www.jotform.com/help/504-how-to-use-notification-and-autoresponder-emails-in-hipaa-accounts

Please let us know if you require any further assistance.