The options do not match what is currently shown in the integration.

  • Profile Image
    paquinc
    Asked on May 05, 2021 at 09:16 PM

    The options do not match what is currently shown in the integration.

    Can you update this help?

    The Create and update option are now combined in the dropdown and I am not able to make the update work.

    Thank you

    Christian



    This is a re-post of a comment on How to integrate JotForm with Salesforce

  • Profile Image
    Lorenz_A
    Answered on May 06, 2021 at 04:51 AM

    Hi there,

    Can you please elaborate more on your query? Are you referring to the mapping of the form fields to the data fields in your SalesForce?

    1620290969_6093ad99e879b_How to integrat

    May we know which option are you referring to? you may show us a screenshot for us to better visualize the issue.

    Guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Also, have you tried reintegrating SalesForce to see if that'll help in fixing the said issue?

    If you are referring to something else, please let us know.

    We will wait for your response.