I get an error when trying to log in through the log in page of JotForm

Yes when I log in to the website, did you not get the whole thread I sent you with the screen shots?

What was the error, if you don't mind me asking, please? Access this ticket and send us a screenshot of that.

https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

You can log in with your username and password or email and password. I would also suggest logging in with Gmail, that may work.

Apologize for the inconvenience this may have caused.

I'm not sure why that error is shown. Do you see it each time you try to log in? The login page is working properly on my end, and I did not find similar reports. Can you please clear your browser cache again? You can also try to use a different browser or device to check if it will work properly there.

please look at the full thread with Welvin.

Thank you for the screenshot.

The redirect means you are not on the correct URL or the page tried redirecting you to the correct URL, but your session has already timed out. It is cookie-based, so when you cleared your browser cookies, that would have fixed it.

The correct direct login page should be https://www.jotform.com/login/. In your screenshot, it is the non-secure page—HTTP://www rather than HTTPS://www.

Here's an image from Google with the difference:

To fix this, try checking your bookmark if you have the correct URL. You may also clear your browser history for JotForm, so you will not be presented with the non-HTTPS suggestion when you start typing our domain in the address bar.

To search for specific history, type chrome://history/?q=jotform in your browser's address bar. Check one of the items, then select all by CTRL + A shortcut on your keyboard. Click the Delete button.

I hope that helps.

We will surely update you once the file upload space issue is resolved.

Thank you for your kind understanding.