My file link makes people register

Thank you for reaching support,

I checked the forms in the account and I did not encounter any registration.

Can you please share with us a screenshot of what you are getting when the issue occurs?

Here is how: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum.

Awaiting your response.

Best.

It was the person on the other end filling out the form, but now it’s
working I don’t know what changed.
...

Hi there,

We are happy to know that the issue is resolved now. Let us know if you need further assistance.

Thanks