Please Whitelist my username

  • cleosManager
    Asked on June 15, 2021 at 12:17 AM

    Hi Can you please whitelist my username please as I dont want users to have to enter catchas upon submission. cleosManager


    (experiencing the same as this person https://www.jotform.com/answers/2410225-form-submission-recaptcha-is-displaying-after-submitting-the-form)



    thank you

    Maureen

  • Ariel JotForm Support
    Replied on June 15, 2021 at 5:51 AM

    Hi there,

    If Google detects suspicious activity (such as bot-like behavior or high submission rate), the captcha appears in an attempt to slow down bots or spammers.

    Whitelisting, unfortunately, is only available on paid accounts as most of the spammers or spammed forms come for free accounts.

    Don't hesitate to reach out if you have further questions.