Password for encrypting my form

When I'm trying to encrypt my form, this window shows up. My account password doesn't work here. What else do I have to enter?

Greetings,

You should enter your account password there. Please try to reset your account password by following this guide below:

https://www.jotform.com/help/489-how-to-reset-jotform-account-password

Then, please try to encrypt the form using a new account password and check.

Thank you!