Account suspended message when trying to log in

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    Georgena Eggleston 
    Asked on July 06, 2021 at 03:33 PM

    Hi,

    Whenever I try to log in, I get an error message saying my account is suspended. I currently have 2 active forms that need to work on my website. Can you tell me what the issue is and how to correct it?

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    BDAVID
    Answered on July 06, 2021 at 10:05 PM

    Thank you for contacting us. We have reactivated your account. One of your forms(this one) uses the logo from the site: https://integratedwellbeinginstitute.com/

    Please, make sure to remove the logo, or update your account email address for one that uses that domain(@integratedwellbeinginstitute.com): https://www.jotform.com/help/1271-how-to-change-your-account-email-address