Looking to get a Monthly Receipt

  • franklinpierceu
    Asked on August 3, 2021 at 11:34 AM

    Dear Sirs,


    My supervisor would like to have a receipt from JotForm everytime the department credit card is charged.

    Is there a way we can have a monthly receipt sent to colcordm@franklinpierce.edu?


    Thank you for your consideration.

    ______________________

    Mike Cole  (he, him, his)
    Web Content Manager
    Franklin Pierce University
    40 University Drive
    Rindge, NH 03461
    C: 603 491-0497

    franklinpierce.edu

  • Andrew Manager of Enterprise Frontline Support
    Replied on August 3, 2021 at 4:44 PM

    Hello Mike,

    Thank you for reaching out to JotForm Support! Since you are paying for your account through Stripe, you should receive an email each month that includes your subscription receipt directly from Stripe. The email will be sent to the email address used to set up your Stripe Payments.

    You can also manually check your invoices through your Billing settings at any time using the process found on the User Guide below- https://www.jotform.com/help/329-how-to-check-invoices

    Please reach back out with any additional questions, and have a great day!