Pricing Page: The number of recipient limitation on notifications for the free account should be stated on the Pricing page

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    Marlon Hines
    Asked on September 13, 2021 at 11:23 PM

    The limitation of this for the free account should REALLY be stated on the pricing sales page. I was under the impression that we could do multiple email recipients since "All Features Included" is clearly indicated for the free plan.
    I just finished building a form for a client (who needs multiple email notifications) and was doing the final testing before publishing the form before I realized this in the settings. That was the whole reason I chose Jotform to build the client's form without them having to pay additional. I now just wasted a couple of days because of this.
    To be clear, I do understand why this would be a paid feature. However, this should DEFINITELY be stated on the pricing/features page, instead of only being found buried here in the help docs.



    This is a re-post of a comment on Send Notifications to Multiple Recipients

  • Profile Image
    Patrick_R
    Answered on September 14, 2021 at 07:53 AM

    Hello,

    I've escalated this to the Backend team. Kindly note that you can have multiple autoresponders on the free account but not in the notifications.

    Our apologies for the inconvenience.

    Thank you!