How can an email be attached to the forms being sent back, so I know who it is from?

michaelcirillo18
Asked on October 25, 2021 at 10:52 AM

I am using this link, but when receiving the forms back, it does not indicate the email address who the reply is coming from.

https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fform.jotform.com%2F212576834312051&data=04%7C01%7C%7Cccc1c53caf954d1d5bd008d979197a7a%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637673972599563501%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xMGlzBB%2BH4ULoR%2FYWrltGz6Sjb3EQGuACNWwCmaxlmM%3D&reserved=0
Regards,
Cornerstone Behavioral Health
Yau_C

Jotform Support

Answered on October 25, 2021 at 11:27 AM

Hi,
Are you referring to the reply-to email address?
If so, you can change it in your recipients tab:
You can also change it to your SMTP in the advanced tab:
Let us know if you need further assistance.
michaelcirillo18
Answered on November 04, 2021 at 12:13 AM

I can’t find these settings, the recipients tab or the advanced tab. Please provide steps to get to this screen.
Amin_N

Jotform Support

Answered on November 04, 2021 at 03:32 AM

Hi there,
Please follow the steps in the screenshots below to get to the Email, Recipient, and Advanced tabs.
Related guide: Explanation-of-email-notification-and-autoresponder-settings
Should you have any further inquiries, we will be more than happy to help.