Terms & Conditions not working in Internet Explorer

Hi,

I've had complaints from customers who use Internet Explorer that they cannot select the Terms & Conditions widget on my forms. I've asked them to use other browsers such as chrome, safari or firefox but majority still have IE as their default unfortunately.  

You can hover over it and it looks like the tick is selected but the mouse remains as a hand and as soon as you click or move it away the tick goes.

Is this something that can be easily fixed or should I place a disclaimer on the page stating that it wont work through IE? 

Hi,

I tested the form in your website http://www.queen-of-arts.com.au/#!resume-form/cu5e on  IE9 and IE11 browser, but I was not able to replicate yet the issue mentioned.

 

If you are not confident about using this widget (we understand that it could have possible issue on different systems), you may want to try this method

https://www.jotform.com/help/76-Adding-a-License-Agreement-to-a-Form

Here is a sample form with same T&C feature but not using the widget.

https://www.jotform.com/form/10694504891

 

Hope this help. Inform us if there is more we can help you with.

Thanks!

 

Thank you so much! This option has worked perfectly :)

Cheers,
Emma Sinclair
Queen of Arts
0415 585 564
www.queen-of-arts.com.au

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Hello Emma,

On behalf of my colleague, you are welcome.

Do get back to us if you have any questions.

Thank you!