- queenofartsAsked on March 12, 2014 at 07:08 PM
I've had complaints from customers who use Internet Explorer that they cannot select the Terms & Conditions widget on my forms. I've asked them to use other browsers such as chrome, safari or firefox but majority still have IE as their default unfortunately.
You can hover over it and it looks like the tick is selected but the mouse remains as a hand and as soon as you click or move it away the tick goes.
Is this something that can be easily fixed or should I place a disclaimer on the page stating that it wont work through IE?
- JotForm SupportjonathanAnswered on March 12, 2014 at 08:58 PM
I tested the form in your website http://www.queen-of-arts.com.au/#!resume-form/cu5e on IE9 and IE11 browser, but I was not able to replicate yet the issue mentioned.
If you are not confident about using this widget (we understand that it could have possible issue on different systems), you may want to try this method
Here is a sample form with same T&C feature but not using the widget.
Hope this help. Inform us if there is more we can help you with.
- BestBuyAutosAnswered on March 12, 2014 at 09:30 PMThank you so much! This option has worked perfectly :)
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- JotForm Supportashwin_dAnswered on March 13, 2014 at 01:46 AM
On behalf of my colleague, you are welcome.
Do get back to us if you have any questions.