I have reached the maximum amout of attempts with my password.

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    preferredwf
    Asked on November 01, 2021 at 12:40 PM

    I dont remember my password. I typically sign in from my computer which has it saved already. Could you unlock in and send a link for me to reset it?

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    Nina Japitana 
    Answered on November 01, 2021 at 02:21 PM

    Hello,

    That message shows when there are many failed login attempts, but you should be able to try again after 30 minutes, after which, you can then reset your password by following this guide-https://www.jotform.com/help/489-how-to-reset-jotform-account-password/

    Hope this helps! :)


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    Laura_L
    Answered on November 01, 2021 at 05:44 PM

    Hi,

    I have also flushed your login attempts. Please use the reset password guide that Nina provided in her previous message.

    If you would encounter any further issues with the login, please let us know.