Account: Missing form

I sent out the following form to get submissions from:

https://www.jotform.com/form/212863459069062

When logging into my account, I cannot find this form anywhere (not in my forms section, in my trash folder, or in my archives or favourites).

I need to access this to get the submissions urgently as part of my college course.

Can this be looked into and rectified as soon as possible please?

Many Thanks

@432909

Thank you for reaching out. 

I apologize for the inconvenience. I have taken a look at the provided form, and it appears that you may have created another account, as this form belongs to an account with the username: 432909a.

Please try logging in using the credential for that account. If you cannot remember the password you can reset it by following the steps in this guide: How to reset Jotform account password.

Please, do let me know if you have additional questions.

Thank you,

thank you for the help but are you able to send a reset password link to a different email for the 432909a account

there is the email: @432909@mymail.nwslc.ac.uk

many thanks

Hi there,

Unfortunately, that is not possible. You need to have access to the same email address to reset its password.

Thank you!