The user content from a contact form does not go to me email, only jotform?

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    tim_Barr
    Asked on November 04, 2021 at 03:51 PM
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    Katherine_W
    Answered on November 04, 2021 at 04:29 PM

    Hi there,

    Happy to help!

    I have checked our mail log and see that we have successfully sent you notification emails on the following dates and times for the following submissions:

    [2021-11-04 15:50:54] Submission #5118646542013454254

    [2021-11-04 15:50:54] Submission #5118646542013454254

    [2021-11-04 15:50:54] Submission #5118646542013454254

    [2021-11-04 15:47:50] Submission #5118644702019078909

    [2021-11-04 15:47:50] Submission #5118644702019078909

    Have you had a chance to check your spam folder for these emails yet? We also have some great steps to take in our guide on why-am-i-not-receiving-email-notifications

    You may also want to change the sender email to noreply@jotform.com to test.

    We look forward to your response