Unable to see existing Forms when trying to set up Zapier link with Mailerlite

  • NatalieMayhew
    Asked on November 8, 2021 at 5:59 AM

    Hi, I'm trying to set up a Zapier to send any new email addresses to a Mailerlite list of subscribers but cannot get Zapier to see any of my forms.
    I've checked and the EU Safe mode or has HIPAA compliance are both set to No. The forms are not password protected nor is the Form Data encrypted.

    I'm sure it's something very simple, but just can't figure it out - can you assist please?

    1636368868 618901e44b235  Screenshot 10

  • Sonnyfer JotForm Support
    Replied on November 8, 2021 at 7:13 AM

    Hi there - Apologies for the incovenience.

    Perhaps it's your browser cache that fails to display your form. Kindly try clearing them or simply log out then log back in on both Jotform and Zapier to troubleshoot.

    Let us know how it goes.

  • NatalieMayhew
    Replied on November 8, 2021 at 11:34 AM

    Hi Sonnyfer

    I've tried clearing the (Firefox) browser cache and logging out and back on both Jotform and Zapier but still getting the same "Cannot Load choices" error.

    I've also tried starting from scratch with a different browser (Bing) but same error each time.

    Wonder if there's anything else to try?

  • Richie JotForm Support
    Replied on November 8, 2021 at 12:48 PM

    Please try to choose your account or connect to new account with Jotform.

    It could be that the connection with the account and form was removed.

    firefox vConBwXV2y Screenshot 10

    Let us know how it goes.

  • Kaan Product Manager
    Replied on January 20, 2022 at 2:56 AM

    Hi there,

    Good news!

    We are happy to announce that you may use our native MailerLite integration. In order to integrate with MailerLite directly,

    1- Visit the following link:

    https://www.jotform.com/integrations/mailerlite

    2- Click on "Add to Form" button and select the form you want.

    3- To find out how setup the integration, you may read the related help guide here.

    Please feel free to contact us, if you need further assistance.