continue form later is not working correctly on FireFox web browser

Hi guys pls help

When filling in a Jotform and clicking save, it just says Loading....

And does not Save any content

Hi,

Thank you for reaching out to us! We apologize for any inconvenience this has caused.

I cleared your form caches. If you still have problems, please clear your browser cache/cookies and refresh your internet browser.

Let us know if it's still not working.

Kind Regards.

Hi,

There is currently no form in your free account.

Please specify the form-url, thank you.

Many Thanks

We are testing Jotforms as a possible solution for our students doing Assessments.

Will we have this type of problem on a continued basis?

We would have a few 100 students completing Jotforms and savings and then all continuing the next few days

Are you referring to this form https://www.jotform.com/form/213111047885048 which belong to que***jvr?

Yes Still having the saving issues

I tested your form and I am able to replicate the issue at my end.

It seems you cannot save when using FireFox and an error showing in the console logs for Chrome.

I have cloned your form and it seems the cloned form is working correctly at my end.

Kindly try creating a cloned form and test if the issue persists in the cloned form.

Guide:https://www.jotform.com/help/27-how-to-clone-an-existing-form-from-your-account/

Let us know how it goes.

Hi MAny THanks Still having issues, cannot save any progress.
After clicking on Save I used an existing Jotform Accounts, but it just
says Loading..... Not saving the progredd
...

Hi,

Apologize for the inconvenience.

I looked into your account and couldn't find any form. Can you please share the URL of your cloned form?

The clone of the form provided by my colleague Yau_C is working fine for me too in Firefox but I also replicated the issue on the original form. If you click on the cross button at the loading window, you will notice the draft is saved.

Please try to clear the browser cache and try again.

Guide: How to clear the Firefox cache

Awaiting your response.