Please turn off the Captcha

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    ahs_school
    Asked on November 09, 2021 at 12:57 PM

    Hello,

    Please turn off the Captcha feature - it's suddenly requiring Captcha verification for every submission, which is very time consuming and causing lines in the morning.

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    Laura
    Answered on November 09, 2021 at 09:44 PM

    Hi,

    This seems to be a duplicate thread.
    Kindly find my colleague's answer on the thread below:
    https://www.jotform.com/answers/3496980

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    bmwandarrahps
    Answered on November 09, 2021 at 10:51 PM

    Laura, the link says the website had been whitelisted by Jotform Support. Can you whitelist our website as well: www.wandarrah.com

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    Estelle
    Answered on November 09, 2021 at 11:43 PM

    Hello,

    As Jotform support, we have access to whitelist your Jotform account and your forms within your account. For your website to be whitelisted, unfortunately, we cannot whitelist website URL.

    You can use the following link to see all IPs and Domains you can whitelist:

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Let us know if you have any additional questions. 

    Thanks.