MOST URGENT : Unable to see any of my forms

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    Tanmay Dey 
    Asked on November 09, 2021 at 11:02 PM

    Hi,


    Please see to the error, unable to access any of my form links. It's urgent


    Regards

    Tanmay Dey

  • Profile Image
    ashwin_d
    Answered on November 10, 2021 at 03:22 AM

    I did check your account and found that it is currently over limit and that is the reason why your forms are disabled. It seems your subscription payment has failed, which caused your account to downgrade to free plan.

    I would suggest you to please upgrade your account to desired plan again and that will solve your problem. The following guide should help you how to upgrade your account: https://www.jotform.com/help/331-how-to-upgrade-my-account/

    Hope this helps.

    Do get back to us if you have any questions.