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Laura rusticoAsked on November 11, 2021 at 4:34 PM
hello,
when my client uploads a photo to my hot form, I cannot open the file on my end and am redirected to this page. See attached image. This happens every time. Your assistance is greatly appreciated.
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Parker JotForm SupportReplied on November 11, 2021 at 5:32 PM
Hello,
Please make sure that you're either logged into your account or go into your account settings and disable require login to view uploaded files.
https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files/