How do I cancel my subscription? I delete my forms? Seems odd approach.

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    helmchr
    Asked on November 16, 2021 at 01:27 PM


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    VincentJay
    Answered on November 16, 2021 at 01:36 PM

    Hello,

    We can cancel your subscription on our end. Please keep in mind that you have a grandfathered subscription (ECONOMY) and that is not available anymore. If we downgrade your account and you decided to subscribe again, you will not be able to upgrade to that subscription (ECONOMY). You can see the available subscription we offer on this page: https://www.jotform.com/pricing/

    If that is okay with you, please cancel your subscription via PayPal. You can follow this guide: https://www.jotform.com/help/336-how-can-i-cancel-my-paypal-subscription/