Locked out, need in.

  • Penny Campbell
    Asked on November 19, 2021 at 12:36 PM

    We have been locked out due to failed attempts and cannot wait hours. Can you help?

  • John Support Team Lead
    Replied on November 19, 2021 at 1:10 PM

    Hello Penny - I have flushed your login attempts to the account. Could you please try logging in again?

    If you still cannot login, you may reset the password by following this guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password/