reCAPTCHA not working on android mobile phone

  • Profile Image
    Asked on November 23, 2021 at 02:22 PM

    The form embedded at is on my android mobile phone the reCAPTCHA doesn't show up just a graphic of a frowning face.

  • Profile Image
    Answered on November 23, 2021 at 03:40 PM

    Hi, thank you for contacting support.

    As per checking, the form is working on my mobile phone. See the image attached:


    Can you please share with us the model of your phone so we can check?

    Also, can you please try clearing your form cache and see if that can help?

    GUIDE: how-to-clear-your-form-cache

    Please give it a try and let us know if you need further assistance.

    Thank you.