reCAPTCHA not working on android mobile phone

  • Morriswilliams
    Asked on November 23, 2021 at 2:22 PM

    The form embedded at http://www.recruiterforrealtors.com/join-us-in-florida/ is https://form.jotform.com/90296932356162 on my android mobile phone the reCAPTCHA doesn't show up just a graphic of a frowning face.

  • Jovanne JotForm Support
    Replied on November 23, 2021 at 3:40 PM

    Hi, thank you for contacting support.

    As per checking, the form is working on my mobile phone. See the image attached:

    1637699903 619d513f78d07 Screenshot 10

    Can you please share with us the model of your phone so we can check?

    Also, can you please try clearing your form cache and see if that can help?

    GUIDE: how-to-clear-your-form-cache

    Please give it a try and let us know if you need further assistance.

    Thank you.