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deemformsAsked on November 24, 2021 at 3:29 PM
We're experiencing an issue within our company where we're getting a reCaptcha that pops up whenever a user submits a form. From reading one of the community articles, it appears that it's most likely a result of needing our IP Address whitelisted due to JotForm protective measures of too many submissions from the same IP Address.
The Form we're seeing the issue on is: https://form.jotform.com/deemforms/Daily-Safety-Review
This is a link to the community post in I'm referring to: https://www.jotform.com/answers/2191448-how-do-i-remove-i-am-not-a-robot-recaptcha
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Jovanne JotForm SupportReplied on November 24, 2021 at 4:02 PM
Hi, thank you for contacting support.
Let me forward this to our Review Team for checking. I will get back to you as soon as I have more information.
Thank you.
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deemformsReplied on November 24, 2021 at 4:07 PM
Jovanne,
Thank you.
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Jovanne JotForm SupportReplied on November 24, 2021 at 4:19 PM
Hi,
We have now whitelisted your account. Please check your account and let us know if the issue still remains.
Thank you.
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deemformsReplied on November 24, 2021 at 4:44 PM
It worked perfectly. Thank you