Forms won’t show images

  • Profile Image
    Klaudia Kempa 
    Asked on November 26, 2021 at 06:39 AM

    Hi,

    I use jotform to book my tattoo appointments and my clients send me images through the form. They are not coming up, it says it is unavailable and I’m not sure why.
    please can we fix this

    thanks

    klaudia

  • Profile Image
    Cecile_A
    Answered on November 26, 2021 at 06:41 AM

    Hello Klaudia,

    Thank you for contacting support.

    Kindly go to your account settings and uncheck "Require log-in to view uploaded files".

    Guide: How-to-unrequire-log-in-to-view-uploaded-files

    Give it a try and let us know how it goes.