Forms won’t show images

  • Klaudia Kempa
    Asked on November 26, 2021 at 6:39 AM

    Hi,

    I use jotform to book my tattoo appointments and my clients send me images through the form. They are not coming up, it says it is unavailable and I’m not sure why.
    please can we fix this

    thanks

    klaudia

    Jotform Thread 3543398 Screenshot
  • Cecile JotForm Support
    Replied on November 26, 2021 at 6:41 AM

    Hello Klaudia,

    Thank you for contacting support.

    Kindly go to your account settings and uncheck "Require log-in to view uploaded files".

    Guide: How-to-unrequire-log-in-to-view-uploaded-files

    Give it a try and let us know how it goes.