Pls cancel my 30 day trial

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    susanjvanheerden
    Asked on November 26, 2021 at 07:42 PM
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    Cecile
    Answered on November 26, 2021 at 07:48 PM

    Hello there,

    Thank you for contacting support.

    I can see that your payment is thru PayPal. Kindly cancel your subscription in PayPal first.

    Follow this guide: https://www.jotform.com/help/336-how-can-i-cancel-my-paypal-subscription?

    Once you have cancelled the subscription then you may let us know so that we may be able to issue you a refund.

    We await your response.