Limit on Notification Emails - Form engine failed - #8j1h17f1

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    DanielRadulescu
    Asked on January 12, 2022 at 09:12 AM

    Hi team,

    I was wondering if there is a limit on the number of notification emails that can be sent simultaneously when a form is submitted? My use case is as follows:

    I have a Pre-Hire Authorization form that automates workflow and allows the applicant to fill out our Jotform and then the individual pdf's are emailed. I have them emailed to Pabbly, which uploads them into DropBox based on applicant name and use. There may be 15 forms that are used in a form submittal, but I do not want to be flagged for spamming or drop emails. At this point, I am receiving an error Form engine failed - #8j1h17f1 on my form located at https://form.jotform.com/92946187995177 after testing.


    Thanks, as always!

    - Daniel

  • Profile Image
    Jovanne_A
    Answered on January 12, 2022 at 09:39 AM

    Hi Daniel, thank you for contacting support.

    The is no limit as to the number of notification emails your form can send simultaneously. The limitation lies in the number of submissions you're allowed to have on a monthly basis depending on your plan.

    GUIDE: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/

    I have checked your form and it appears to be working fine on my end. I have now cleared your form cache. Could you please recheck and let us know if the issue persists?

    We look forward oy your response.