What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Data Security and Policy

    Asked by jwalsh410 on April 23, 2014 at 11:07 AM

    Hello! I read on the FAQs page that all data submitted is secure and not shared however do you have any policy stating this? I plan to have clients submit billing information into a form and want to ensure that their information is safe.


    Thank you!



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    JotForm Support

    Answered by ashwin_d on April 23, 2014 at 12:41 PM

    Hello Julie,

    As long as the data is on our server it is surely safe. We have cluster of servers and are monitored regularly. To further secure your data you can use your form's secure / SSL URL to to rule out any issue while the data is being transmitted from your browser to our server. 

    You may like to take a look at our "Privacy Policy" page:  http://www.jotform.com/privacy/

    and also 

    Terms of Use page:  http://www.jotform.com/terms/

    That should answer most of your queries.

    Thank you!