What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email link does not work

    Asked by ash69 on April 24, 2014 at 07:01 PM
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    Answered by Cesar on April 24, 2014 at 10:39 PM

    Reviewing the form on your account. I can see that you have not yet completed the setup of your form's Email Alert. Please access it and fill out the Sender Name ( A field on your form that defines the user's name) and the Sender Email Address (noreply@jotform.com is the preferred option). Without these fields set up the Email Alert will not be sent out.


    In any case, please review the following guide for more information:


    Do let us know if you need further assistance. Thank you.