JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Reviewing the form on your account. I can see that you have not yet completed the setup of your form's Email Alert. Please access it and fill out the Sender Name ( A field on your form that defines the user's name) and the Sender Email Address (firstname.lastname@example.org is the preferred option). Without these fields set up the Email Alert will not be sent out.
In any case, please review the following guide for more information:
Do let us know if you need further assistance. Thank you.