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MetroHealthAsked on May 16, 2014 at 9:39 AM
I'm not finding my usual spots to download information. Has the JotForm website been updated?
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MetroHealthReplied on May 16, 2014 at 3:21 PMCan you tell me who submitted this request today? We have multiple team
members that use this account, but no one has indicated they were having
an issue.
Thanks,
Michelle
Michelle Wood | Director of Operations, Foundation and System
Philanthropy
The MetroHealth System | 2500 MetroHealth Drive | Towers 135A |
Cleveland, OH 44109
(216) 778-7694 | (216) 778-3600 (Fax) | mwood@metrohealth.org
(216) 210-3521 (Blackberry)
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MetroHealth System's Foundation and System Philanthropy Department by
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ext. 85665 (calling from in Ohio) or 800-554-5251, ext. 85665 (calling
from outside Ohio).
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jonathanReplied on May 16, 2014 at 5:31 PM
Hi Michelle,
We are NOT able to identify who among your team member have submitted this http://www.jotform.com/answers/378330 question/request today since she/he was also using this same login account MetroHealth
Sharing same username/account to different members can really cause confusion like this. That is why we usually recommend not doing this.
What we recommend is just let each member/s have their own login account by registering for Free. They can do that here http://www.jotform.com/signup
Once each members have their own login name/account, they can be setup as sub-users to the main account MetroHealth
Review this helpful guide on sub-accounts
-How-to-Share-Forms-with-a-Sub-Account-User
Hopet his help. Please inform us if you have further inquiry.
Thanks!
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MetroHealthReplied on May 19, 2014 at 8:41 AMThanks! We have located the source and solved the issue on this end.
Thanks for your help.
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