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TreyvaudAsked on March 1, 2022 at 12:56 PM
How do I stop a spam user from filling out my form?
I'm using Recaptcha.
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Carlo JotForm SupportReplied on March 1, 2022 at 2:50 PM
Hello Treyvaud,
You can use conditional logic to for example hide the next or the submit button if a specific field contains specific values.It's also possible to restrict the submissions to one submission per IP address, but if your actual customers might use the forms multiple times, this might not be the best idea.
How-to-set-unique-submissions-on-a-form
I would also suggest adding a captcha on the form. If the spam is coming from bots, just having the captcha on the form should prevent receiving unwanted submissions.
Another option could also be securing your forms with a password. However, this would mean that you also need to provide the password to all of your customers for them to fill out the forms.
How-to-password-protect-a-form
I would first try either the conditional logic or the captcha, and if they would not help, then possibly consider the other options.
If these would not help and you would still receive the spam submissions, please let us know and we will investigate further on how to prevent the spam.