Unable to Apply Discount to First Payment Only - Stripe Payment Tool

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    Asked on May 27, 2014 at 03:31 PM


    Right now I am offering single membership of $100/yr plus a one time $50 signup fee.  My subsciption says $150 for the first year ($100 membership + $50 signup) then $100 for every year.

    I am offering a coupon to eliminate the signup fee ($50).  However when I put in the code, it takes the $50 off the signup but it ALSO takes $50 off my yearly dues making my membership only $50 a year.  How do I adjust the coupon code so it only effects the first year fee, not the every year fee.

    Code is GRNOW


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    Answered on May 27, 2014 at 05:20 PM

    After some testing on the Stripe Payment Tool and some of our other Payment Tools, I do see that the Stripe Payment Tool is missing an option that does appear on other Payment Tools, such as the PayPal Payment Tool.

    The missing option is the "apply discount to" option. Which should allow you to choose if you want the discount to be applied on all payments or just the first payment only.

    I will raise a ticket to the Dev Team so that they can review this matter further. Unfortunately I cannot promise the option will be implemented as it could be a limiting factor on Stripe's end. Nevertheless, once the Dev Team has any updates in regards to this ticket. They will notify us through this thread.

    Thank you.

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    Answered on May 27, 2014 at 06:06 PM

    Sounds good thank you.  On my stripe account it does allow me that option so I am hopping that jotform will come up with the solution.



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    Answered on May 29, 2014 at 05:16 AM

    We have implemented this, and provided two options as to where the discount will be applied - Recurring Charges or Setup Fee.

    Please do check it out and let us know if you have any questions, comments, or suggestions.


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    Answered on May 29, 2014 at 02:48 PM

    Works awesome thank you!  Only thing now is that I see the "total" is gone.  There used to be an option to show the total before hitting submit. 

    Also is there a way to change the color of the font in () after the words Annual Membership to be white so it stands out better on the gray background?  I would like the $150 for first year and $100 for each year to be color white.



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    Answered on May 29, 2014 at 04:21 PM

    I'm afraid that when you limit your users to select only one item, the total field does not show because there is nothing to sum up.

    To change the text to white - please inject the following CSS into your form:

    span.form-product-details {
    color: white;

    To inject the CSS, please follow this guide