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johnbusstAsked on June 19, 2014 at 6:25 AM
The upgrade window justs stalls, can't proceed. I can't change password. Desperately need to upgrade.
Page URL: http://www.ninneyrise.com/ -
jonathanReplied on June 19, 2014 at 11:30 AM
Hi,
You can also reset your password using your email account.
1. Click on the 'Forgot Password' link in the JotForm login page https://www.jotform.com/login
After you have successfully reset your password and able to logged in, please follow the steps to upgrade I provided to you in your other post here
https://www.jotform.com/answers/393687-How-can-I-upgrade#1
Please inform us if encounter any difficulty with your login and upgrading.
Thanks!