I have run out of free service and can't upgrade.

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    johnbusst
    Asked on June 19, 2014 at 06:25 AM

    The upgrade window justs stalls, can't proceed. I can't change password. Desperately need to upgrade.

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    jonathan
    Answered on June 19, 2014 at 11:30 AM

    Hi,

    You can also reset your password using your email account.

    1. Click on the 'Forgot Password' link in the JotForm login page https://www.jotform.com/login

     

     

    After you have successfully reset your password and able to logged in, please follow the steps to upgrade I provided to you in your other post here

    https://www.jotform.com/answers/393687-How-can-I-upgrade#1

     

    Please inform us if encounter any difficulty with your login and upgrading.

    Thanks!