- johnbusstAsked on June 19, 2014 at 06:25 AM
The upgrade window justs stalls, can't proceed. I can't change password. Desperately need to upgrade.Page URL:
- JotForm SupportjonathanAnswered on June 19, 2014 at 11:30 AM
You can also reset your password using your email account.
1. Click on the 'Forgot Password' link in the JotForm login page https://www.jotform.com/login
After you have successfully reset your password and able to logged in, please follow the steps to upgrade I provided to you in your other post here
Please inform us if encounter any difficulty with your login and upgrading.