Why when I make changes to my form does the preview and link revert back to unchanged original?

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    Asked on June 25, 2014 at 05:33 PM


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    Answered on June 25, 2014 at 06:12 PM


    There are a few things I can think of:

    If you make changes and click preview without first clicking on save, it may be loading the saved version rather than the altered one.  You may also be loading a cached version of the form.  I would recommend clearing your web browsers cache and history to see if that clears it up.  The last thing I can think of is that you may need to clear your actual forms cache.  Here is a guide on how to do so:


    If these steps do not resolve your issue, please let us know and we will be happy to look into it further.

    Thank you for using Jotform!