What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Rollovers stick in the "over" state

    Asked by majoraccident on July 02, 2014 at 06:52 AM

    Hi I am trying out jot form but on pages where I use it, other rollovers stay in the "over" state when rolled over?

    Page URL:
    http://www.plumbing-plus.net/plumbing-contact.htm

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    JotForm Support

    Answered by jonathan on July 02, 2014 at 08:48 AM

    Hi,

    Please try re-embedding the form to your website  using its iframe code embeinstead.

    Follow this user guide on how to -Getting-the-Form-iFrame-Code

    Please tell us if issue persist.

    Thanks!

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    Answered by majoraccident on July 02, 2014 at 09:44 AM

    Hi - I have embedded the iframe but the problem is still there. I have uploaded again to view:: http://www.plumbing-plus.net/plumbing-contact.htm

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    JotForm Support Manager

    Answered by Jeanette on July 02, 2014 at 11:46 AM

    It looks like you have solved the problem yourself.  I'm able to see the image with no issue in your site, through FF and Chrome.

     

    Isn't it how you see it?  Can you please let us know the browser you are using?  I would recommend you to clear the browser's cache, otherwise, we would need more details in order to help you.

    To embed images, please follow this guide

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    Answered by majoraccident on July 02, 2014 at 11:55 AM

    Hi - still doesn't work for me. I am on Mac.

    Safari - rollovers stick on "over" state

    Firefox - rollovers don't work at all

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    JotForm Support

    Answered by david on July 02, 2014 at 01:53 PM

    Hi,

    It appears you have conflicting CSS or scripts on your page that are causing your issue.  I was able to reproduce exactly what you stated in regards to the image mouse overs not working with your links:

    But I am unsure as to what is conflicting as there are quite a few different scripts and a heavy amount of CSS overriding going on with your page along with two different style sheets.  As my colleague stated above, embedding your form into an iframe should remove the form from being one of the conflicts.  If you are still having trouble figuring out what is causing your mouseover script to fail on the page with our form embedded, please let us know and someone with a bit more web development experience may be able to find exactly where the issue is occurring but I cannot.

    Thank you for using Jotform!

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    Answered by majoraccident on July 02, 2014 at 05:49 PM

    Sussed it. It was a conflict between the Jotform script and the rollover javascript generated by Dreamweaver, which I believe is legendary in its lack of finess.

    I have recreated the navigation using CSS rather than js. All works just fine now.

    Thanks for looking and your swift replies.

     

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    JotForm Support

    Answered by david on July 02, 2014 at 06:18 PM

    Hi,

    Glad we could help, please let us know if you have any other issues.

    Thank you for using Jotform!