What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can also try installing the plugin by downloading it first and then upload install it on your WP website using your WP dashboard.
If the method does not work, I suggest trying the manual method also.
1. Get your forms iframe embed code.
2. Follow this user guide Adding Form to Wordpress.
3. On Adding Form to Wordpress guide, at Step #5 paste the iframe code you got from Step #1 I mentioned on this steps. So instead of the script code, you will use iframe code script for this step
4. Save the page.
Preview the web page in your WP website. See if the form is already there.
Please inform us if you continue to have issue on this.