Wrong card charged

I need you to reverse the charge to the credit card on file for this company. I can provide a new number.

You can contact me at 850-942-6650, my name is Jen.

Thanks!

Hi sahfrontoffice!

Please disregard previous response.

Since you mentioned that the wrong card was charged for the upgrade, I have sent your request to our billing team to reverse the charge. Please allow time for us to process this request and I will get back to you as soon as I can.

We appreciate your patience.

Thanks sahfrontoffice!

Hi sahfrontoffice!

We have processed your refund of $288.00.

Please allow time 5-10 business days for the refund to reflect on your account.

To update the credit card on your account follow the steps on the link below:

https://www.jotform.com/help/330-how-to-change-billing-credit-card/

If you need further assistance, please let us know.

Thanks sahfrontoffice!