What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Justhost: Not receiving JotForm email alerts

    Asked by saidmg on July 16, 2014 at 02:38 PM
    I have the same problem. I dont receive notifications to my email. Justhost domain!!
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    JotForm Support

    Answered by BDAVID on July 16, 2014 at 03:53 PM

    Can you please provide us the URL of the form where you are not receiving your email notification?

    Also, If noreply@jotform.com is being setup as the Sender E-mail , try white-listing our Jotmail IP addresses within your email server (or ask for it to your email service provider). Read this article for more details: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.