Justhost: Not receiving JotForm email alerts

  • Profile Image
    saidmg
    Asked on July 16, 2014 at 02:38 PM
    I have the same problem. I dont receive notifications to my email. Justhost domain!!
  • Profile Image
    BDAVID
    Answered on July 16, 2014 at 03:53 PM

    Can you please provide us the URL of the form where you are not receiving your email notification?

    Also, If noreply@jotform.com is being setup as the Sender E-mail , try white-listing our Jotmail IP addresses within your email server (or ask for it to your email service provider). Read this article for more details: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.