What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Preview Pricing not matching the form

    Asked by bacompany on July 17, 2014 at 04:00 PM

    When i preview my order form not all of the pricing is matching.

    preview order form cached form outdated form
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    JotForm Support

    Answered by Mike_T on July 17, 2014 at 06:31 PM

    We would like to recommend you to:

    1) Clear your Browser Cache

    2) Clear your Form Cache

    If that does not help, please provide us with additional details about the issue. We will be happy to help.

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    Answered by bacompany on July 19, 2014 at 01:58 PM

    I have tried both these things and still having the problem. Im using the payment wizard to add items but it doesn't update in the preview and sometimes is doesn't even put the right price.

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    Answered by bacompany on July 19, 2014 at 09:19 PM

    I just deleted the payment wizard data and recreated it and its working now.

     

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    JotForm Support

    Answered by EltonCris on July 19, 2014 at 11:49 PM

    @ bacompany

    Glad to hear it's fixed now. 

    Should you encounter any problems with your form again, let us know.

    Regards!