email not forwarding

  • Profile Image
    carolynstrong
    Asked on July 24, 2014 at 05:55 PM

    The submissions on our form are not coming to our email address. I tried switching to another email address and it did not work either.

    This kind of defeats the whole purpose.

    Can this be fixed please?

  • Profile Image
    jonathan
    Answered on July 24, 2014 at 06:07 PM

    Hi,

    Please add a new Notifier Email in your form https://www.jotform.com/10125836198

    Follow this user guide Setting-Up-Email-Notifications

    When I checked your form, I noted that the notification email was no longer updated with the current version of the form. Adding a fresh new notifier should fix this issue.

    Please inform us if issue persist.

     

    Thanks!