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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    One field in Email is always empty

    Asked by mandarinaguy on July 29, 2014 at 07:10 PM

    Hey guys!

    Help, please see my picture to realize my problem. No matter what I do or input, a field (that I marked with an arrow) always gets received empty in my email after a submission. NO matter what I input or state as a validation.

    Please help.

    Best regards

    Kris Jay

    Page URL:

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    JotForm Support

    Answered by jonathan on July 29, 2014 at 08:56 PM

    Hi Kris,

    I suggest creating a new Notifier for your form http://www.jotformeu.com/form/42096675645364

    Follow this user guide -Setting-Up-Email-Notifications


    Creating a new notification email will make sure that all the fields in the form will be updated in the email template.

    Please inform us if issue still persist.