What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forms email notification are not coming to my email box

    Asked by kathydd on August 22, 2014 at 06:16 PM

    Hello, I'm from Poland so please forgive me my language. I have a problem with my 2 forms. My login is kathydd

    email adress: biuro@lavida.edu.pl Messages with form do not came to my e-mail box. Please help me because I don't know what to do.  I thank You  for any help.

    Katarzyna Drzewiecka

    Urls are:




    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on August 22, 2014 at 09:10 PM


    I checked both of your forms Notification E-mail and I noticed that the there were wrong values in the Reply-To email field on the Notifier. I corrected it by just removing them.

    Your form's submission email should now be fixed. Form submission emails should now arrive at your email biuro@lavida.edu.pl

    I suggest also checking this user guide


    This should help you review email notifications that fails on form submission.


    Hope this help. Inform us if you need further assistance.