Forms email notification are not coming to my email box

  • kathydd
    Asked on August 22, 2014 at 6:16 PM

    Hello, I'm from Poland so please forgive me my language. I have a problem with my 2 forms. My login is kathydd

    email adress: biuro@lavida.edu.pl Messages with form do not came to my e-mail box. Please help me because I don't know what to do.  I thank You  for any help.

    Katarzyna Drzewiecka

    Urls are:

    http://lavida.edu.pl/kontakt.html

    http://lavida.edu.pl/zapisz.html

     

  • jonathan
    Replied on August 22, 2014 at 9:10 PM

    Hi,

    I checked both of your forms Notification E-mail and I noticed that the there were wrong values in the Reply-To email field on the Notifier. I corrected it by just removing them.

    Your form's submission email should now be fixed. Form submission emails should now arrive at your email biuro@lavida.edu.pl

    I suggest also checking this user guide

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    This should help you review email notifications that fails on form submission.

     

    Hope this help. Inform us if you need further assistance.

    Thanks.