How to Hide Empty Fields from Form Submissions?

  • Profile Image
    GuiderMVD
    Asked on August 23, 2014 at 10:45 AM

    I have created a Form whith conditions to show or hide fields, depending on the answer, but when i recieve the submission, i see all the fields, even the ones that are not filled and that were hidden. Is it possible to recieve (or see) only the filled fields on the submission?

     

    Thank you

  • Profile Image
    BDAVID
    Answered on August 23, 2014 at 06:25 PM

    Yes that is possible, once you log in into your account click on "MY FORMS", select your form and click on "Submissions":

    Then click on the gear icon, and check the "Auto Hide Empty Fields" option:

    If you have another question please open a new thread, we will be glad to assist you.

  • Profile Image
    GuiderMVD
    Answered on August 23, 2014 at 07:58 PM

    Thanks, but is it possible to see it this way on the subission email i get, and just see the filled fields on the email?

    Thank you

  • Profile Image
    ashwin_d
    Answered on August 24, 2014 at 02:22 AM

    Hello GuiderMVD,

    If I understand your question correctly you want to hide empty field from the submission emails you receive. Is that correct?

    You need to enable the "Hide Empty Fields on Emails" of your form's preferences. The following guide should help you: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts 

    Please be noted that this feature only works on an unedited version of your email template. 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!