How to Hide Empty Fields from Form Submissions?

  • GuiderMVD
    Asked on August 23, 2014 at 10:45 AM

    I have created a Form whith conditions to show or hide fields, depending on the answer, but when i recieve the submission, i see all the fields, even the ones that are not filled and that were hidden. Is it possible to recieve (or see) only the filled fields on the submission?

     

    Thank you

  • David JotForm Support Manager
    Replied on August 23, 2014 at 6:25 PM

    Yes that is possible, once you log in into your account click on "MY FORMS", select your form and click on "Submissions":

    How to Hide Empty Fields from Form Submissions? Image 1 Screenshot 30

    Then click on the gear icon, and check the "Auto Hide Empty Fields" option:

    How to Hide Empty Fields from Form Submissions? Image 2 Screenshot 41

    If you have another question please open a new thread, we will be glad to assist you.

  • GuiderMVD
    Replied on August 23, 2014 at 7:58 PM

    Thanks, but is it possible to see it this way on the subission email i get, and just see the filled fields on the email?

    Thank you

  • Ashwin JotForm Support
    Replied on August 24, 2014 at 2:22 AM

    Hello GuiderMVD,

    If I understand your question correctly you want to hide empty field from the submission emails you receive. Is that correct?

    You need to enable the "Hide Empty Fields on Emails" of your form's preferences. The following guide should help you: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts 

    Please be noted that this feature only works on an unedited version of your email template. 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!