Over Quota Excel

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    Asked on August 04, 2022 at 10:34 AM

    I did all the steps. But my form still says over quota? Does it work on your end?

    This is a re-post of a comment on How to Download Form Submissions as Excel, CSV, or PDF

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    Answered on August 04, 2022 at 11:08 AM

    Hi Nikki,

    Thank you for reaching out to Jotform Support. I have checked your account and the status is Active. No error message on the system. We proceed in recalculating your submission and clearing your cache. Kindly log out and log in to your Jotform account, it should be working by now. Also you must delete submissions in your Trashed Entries folder by following the screencast below:
    1. Click on the 3 Dots on your Spreadsheet
    2. Scroll down and choose Trashed Entries

    1659625539_62ebe0433efce_That's it. Give it a try and let us know how it goes.