What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to trigger a Zap (on Zapier) upon submission edit

    Asked by staynerm on September 05, 2014 at 01:33 PM

    I love how you can use the "Edit Link" in an autoresponder so the user can go back and change their form answers.  This works great for me, except I am using Zapier and want to save the modified form to a new submittal so Zapier can see it as a new submittal.  Is that possible?

    edit link Zapier submission edit
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    JotForm Support

    Answered by KadeJM on September 05, 2014 at 03:01 PM

    So you wish to have your form submitted, edited, then resubmitted to be saved as a new submission?

    When you edit your form it would actually update the submission you edited. Only the submitted output such as in an excel or google spreadsheet would read it as a new submission allover again. This means the data needs to be submitted via brand new submission to be filled in on the form again.

    Zapier is normally intended to grab and send information from one end to another. Where are you trying to have it submitted to? Back into your JotForm? Or?

    Can you please correct or confirm in case I've misunderstood you? This way I can test to see if we can figure something out if that's what you meant.

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    Answered by staynerm on September 05, 2014 at 03:32 PM

    Looks like was worrying about a problem that doesn't exist!  I knew when you edited the response in JotForm it just overwrote the original data.  I was worried that such an action would not be caught be Zapier, but, I just tried it out and it worked fine!  Thanks for the help.

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    JotForm Support

    Answered by Mike_T on September 05, 2014 at 04:30 PM

    Thank you for your update on this. Now we all know that edited submissions are being triggered by Zapier.

    Please feel free to contact us anytime if you need any further assistance.

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    Answered by fensgard on November 04, 2015 at 03:46 AM

    I'm actually having this problem. Zapier do not seem to be triggered when a form is updated. Any suggestions?
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    JotForm Support

    Answered by KadeJM on November 04, 2015 at 09:04 AM

    @fensgard

    We understand you have a related issue but it is a new issue so I have moved it to this new thread.