When my submissions are emailed it only comes through as UNDEFINED

  • SLT2
    Asked on September 17, 2014 at 12:06 PM

    My account name is SLT2 for sugar land taxi form

    Jotform Thread 430277 Screenshot
  • David JotForm Support
    Replied on September 17, 2014 at 1:00 PM

    Hi,

    When I checked your forms' email notifications it appears as though the body of the notification has been deleted:

    When my submissions are emailed it only comes through as UNDEFINED Image 1 Screenshot 20

    Which is why the only thing you receive in the email is the "undefined" message.  You can always revert your form back to a previous revision if this was done in error:

    http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-

    Let us know if you have any further questions and we will be happy to help.