Card Form: Unable to redirect users using hide/skip conditional logic

  • Rachel Sung
    Asked on August 30, 2022 at 4:22 PM

    Hi, , I'm having trouble with skip logic.
    The one of it is if the field is filled , jump to the last page.
    But it's still not working.

    Page URL: https://www.jotform.com/help/350-how-to-skip-pages-using-conditional-logic/
  • Richard_A
    Replied on August 30, 2022 at 6:50 PM

    Hello Rachel,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with your form. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same problem. When I looked at your form, I saw that your last page wasn't configured correctly.

    To fix this, kindly replace your last page from the Heading field to the Paragraph field. In this way, the condition would work correctly and redirect your users based on the condition.

    1661899776 630e94006b4db 08 Screenshot 10

    Give it a try and let us know if you have any other questions.